This is from Alexander Hamilton’s instructions to the captains of the Revenue Cutter Service which is the predecessor of the US Coast Guard. I think this is timeless advice.
”They will always keep in mind that their countrymen are freemen, and, as such, are impatient of everything that bears the least mark of a domineering spirit. They will, therefore, refrain, with the most guarded circumspection, from whatever has the semblance of haughtiness, rudeness, or insult.”
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